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Artificial intelligence changes sales work

Chatbots, smart voice assistants and co.

The way we communicate has changed fundamentally over the last ten years. A large part of our communication - both private and business - now takes place via e-mail, WhatsApp, social media or other digital channels. Thanks to smartphones and other devices, we are up to date 24/7 on all the latest trends and news and can communicate with friends and family as well as colleagues and customers from anywhere in the world and at any time. Personal contact is visibly becoming less and less. Companies that do not react to these changed circumstances will be left behind in the future.

New tools. New channels. New rules.

Today's customers no longer only obtain information about products and services via analog channels, but also obtain all the necessary information about offers online and exchange information with other customers. And it is precisely this buying behavior that must be used to the customer's advantage if the company aims to survive on the competitive market in the future. Find out how solutions and systems supported by artificial intelligence contribute to this process by reading our whitepaper "Key Factor Artificial Intelligence".

Also read:

  • Why digital channels are making the difference today
  • Discover what artificial intelligence has to do with modern customer communication
  • Which artificial intelligence big players are focusing on and what you can learn from them
  • On how automated e-commerce is changing the way sales are done
  • Which opportunities artificial intelligence offers and which are its limits

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